At Sacred Serenitys, each product and service is offered with sacred care — whether it’s a digital creation, a healing session or a physical item.
For Digital Products
Delivery is instant via email or direct download after successful payment.
If you do not receive your product within 10 minutes, please:
Check your spam/promotions tab
Or email us at team@sacredserenitys.com with your Order ID
For Healing Sessions & Bookings
All 1:1 sessions (Tarot, Healing, Meditation) are conducted via Zoom or WhatsApp
You will receive a confirmation email within 24 hours of booking
A reminder and session link will be sent prior to the scheduled time
For Physical Products (if applicable)
We handcraft and energetically charge each order before dispatch.
Please note:
Standard Products: Dispatched within 2–4 weeks
Custom or Ritual-Based Orders: May take up to 8 weeks
Delivery Details
Delivery charges are calculated at checkout based on your delivery address.
You will receive a tracking link via email once the order is dispatched for delivery.
International clients are responsible for customs duties, if applicable.
In Case of Delay
If your physical order hasn’t arrived within 60 days of the estimated delivery timeline,
kindly email us at team@sacredserenitys.com with your Order ID and query.
With warmth,
G Shariva – Founder
&
Team Sacred Serenitys